Privacy Policy

Last updated: March 5, 2026

1. What We Collect

Account information: Email address, name, and hashed password (or Google OAuth profile).

Billing information: Payment details are processed and stored by Stripe. We never see or store your full card number.

Usage data: Word counts, session durations, and feature usage to calculate billing and improve the product.

2. Audio Data

ScoutVoice never stores, processes, or transmits your audio through our servers. Audio streams directly from your device to the speech-to-text provider (AssemblyAI or Soniox) using a temporary, scoped token. Our servers issue tokens — they never handle audio.

The STT provider processes audio in real time for transcription and does not retain it after the session ends, as governed by their data processing agreements.

3. How We Use Your Data

• Provide and maintain the ScoutVoice service
• Process payments and manage your subscription
• Send transactional emails (account confirmation, password reset, billing receipts)
• Monitor for abuse and enforce usage limits
• Improve the product based on aggregate usage patterns

4. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe — payment processing
• AssemblyAI / Soniox — speech-to-text processing (audio only, direct from your device)
• Anthropic (Claude) — voice command processing (your transcribed text may be sent to Anthropic when you use voice commands to edit or transform text)
• Mandrill (Mailchimp) — transactional emails

5. Data Retention

Account data is retained while your account is active. If you delete your account, we remove your personal data within 30 days. Anonymized usage statistics may be retained indefinitely.

6. Security

We use HTTPS for all communications, argon2id for password hashing, and JWT-based authentication. API keys for STT providers are stored server-side and never exposed to clients.

7. Your Rights

You can:

• Access, update, or delete your account data at any time
• Export your vocabulary and settings
• Cancel your subscription with immediate effect

8. Cookies & Tracking

The ScoutVoice website does not use cookies. Authentication is handled via bearer tokens in the desktop app. We use Plausible Analytics for website traffic, which is privacy-focused and does not use cookies or track individuals.

9. Changes

We may update this policy. Material changes will be communicated via email or in-app notification.

10. Contact

Questions? Email us at privacy@scoutvoice.ai.